|
|
| home >> petrochem / fossil / offshore >> job board >> post | |
Posted by: Scope Services <nkrill@scope-services.com> on October 13, 2009 at 08:24:35. Click here to reply to this post via Email.
Contract / Temp to Perm / Permanent: Permanent
City: Cincinnati
State: Ohio
Country: United States
Zip or Postal Code: 45205
Department Title: Meter Reading and Field Services
I. Position Purpose:
The Project Manager/Trainer will be accountable all phases of project execution from planning through ongoing operations. In addition Project Manager/trainer will be a corporate subject matter expert on Gas Operations. Project work will range from:
 Managing meter reading staff,
 Deploying AMI/AMR devices
 Infrastructure and meter exchange programs
 Managing outsourced metering operations
The project manager will be responsible for managing multiple efforts simultaneously. The Project Manager is a key on-site presence, representing our interests and serving as customer advocate and is accountable for operational performance.
Initial deliverables will be:
 (60% of Time) Manage and grow existing outsourced meter reading contract. This includes:
Meeting with Client to determine staffing needs
Orientation for New Hires including meter reading training
Performance management of workforce
Manage local Fleet Maintenance/Fuel Management
Safety Prevention program Management and Post issue Investigations
Engage client for prospected work
 (30% of Time) Develop and implement gas exchange training program for other customer projects. This will include:
Operator qualification program
Gas meter installation and exchange
Appliance relight and gas leak inspection processes
Corrosion inspection
Customer Specific policy and procedures
 (10% of Time) Assist in Gas Meter installation and retrofit presales and project startup activities. This will include:
Participating in RFI and RFP responses
Support sales meetings as a subject matter expert
Assist in starting new gas projects as a trainer
II. Essential Functions:
 Accountable for successfully managing operation projects as well as support startup and training activities requiring gas metering and distribution expertise.
 Oversee project execution, including but not limited to:
o Plan and Start projects and conduct periodic Project Review meetings.
o Frequently communicate project status.
o Resolve and document project issues, problems, and changes.
o Perform the duty of a customer advocate.
o Manage customer expectations.
o Seek opportunities to solve customers problems while growing our revenue
o Motivate and direct workforce
o Gas Operations Subject Matter Expert
 Provide leadership by coordinating all facets of the project(s) and ensuring all team members are working toward consistent goals and milestones.
 Elevate unresolved issues to proper level of Management to assure customer support and satisfaction.
 Work with internal groups in gathering or providing information necessary to promptly respond to customer issues and inquires.
 Spend hands-on time in the field to gain customers confidence which add value to the overall productivity of the project(s). Understand the project and the process.
 Manage to the Scope of Work and implement change orders as required.
III. Knowledge/Experience Required:
 Experience in training:
New employee orientation
How to read gas meters
Basic customer service skills
Gas Meter disconnects and reconnect processes including appliance relight
Worksite safety
 5 years minimum experience working for a gas utility in meter operations
 3 years minimum experience as a meter operations supervisor
 Pass DOT Certified drug testing program
 Valid drivers license
IV. Personal Attributes
 Strong leadership skills.
 Skills for data entry. (Microsoft software)
 Excellent written, oral, and interpersonal communication skills.
 Highly self-motivated, self-directed, and attentive to detail.
 Ability to effectively prioritize and execute tasks in a high-pressure environment.
 Capable of working in a team-oriented, collaborative environment.
 Good understanding of operations and gas metering equipment. Particularly gas leak response and investigation, setting and removing gas meters, and other basic customer service needs.
 Read and comprehend maintenance manuals and technical instructions.
 Familiar with all company policies and procedures including the company safety manual.
V. Physical Requirements:
 Requires strength and endurance for arduous labor and heavy lifting.
 Confined spaces, height, moving mechanical parts.
 Stooping, crawling, reaching, twisting/standing.
 Normal functioning senses, good eyesight, color vision, field and depth perception.
*This is a full time permanent position with a competitive salary and benefits package.*
© Copyright - Roadtechs®, LLC. All rights reserved. No reproduction of any part of this website may be sold or
distributed for commercial gain nor shall it be modified or incorporated in any other work, publication, or website.