[IT/Communications Manager] Transport NOC Technicians - Around 50/hours a week
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Fahrenheit IT is looking for an Optical/Transport NOC Technician for a client, located in Tulsa, OK and Denver, CO.
Pay: $28-32 per hour
Must be willing to work any shift in a 24x7 NOC.
This individual will be responsible for surveillance and maintenance of core network facilities and associated hardware
Experience with DWDM, Transport, Wavelengths, WDM
Troubleshooting experience with Ciena 4200s, 6500s, and Core Directors
Alcatel 1830 and 1626, Infinera, Fijitsu, Cisco, Juniper, etc.
Customer facing experience working in a NOC with flexibility in shifts
Identifies network troubles and opens trouble tickets for resolution; upon completion, closes tickets.
Runs tests, checks processes, and assists with repair coordination activities.
Tracks trouble resolutions, provides ticket updates and other information to customers.
Initiates escalation process to appropriate support group.
Coordinates with technicians and dispatches field technicians as needed
2+ years of experience