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IT Specialist II 1036/dse

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This position is for a Cherwell Administrator. Someone with working knowledge of the Cherwell software program would be preferred.

PRINCIPAL RESPONSIBILITIES:
Works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements as
they pertain to changes in business requirements, processes and information systems
Influences the architecture, design and implementation of IT to ensure the availability, confidentiality and
integrity of data
Conducts technical implementation, configuration, monitoring, audit, administration and support
Analyzes end user work processes and requirements to determine requirements
Participates in client/user meetings and assists in presenting issues and solutions both orally and in writing
Performs specific tasks while utilizing prescribed information systems methods
Assists with executing and customizing project technical automation plan and testing the data integration of new
releases
Coordinates, supports and evaluates the implementation of new automation modules and tools
Assists with database software and tools installations, upgrades, migrations and monitoring
Assists with management of database space management, application, refreshes, backup and recovery
Codes and debugs software applications in accordance with the Software Development Methodology Framework,
Enterprise and Application Architecture, and the Software Development Standards
Analyzes, maintains and implements (including performance maintenance and timing) existing software
applications and develops programming specifications from business requirements
Creates design specification, test plans and automated test scripts for individual work scope
Assists in developing test procedures and plans for project developed software applications and creates and
records test scripts for use with automated software testing tools
Performs manual and automated testing of software functionality and performance, maintains testing defect
tracking work process and implements source code controls
Assists in the performance of audits to assure compliance to software quality assurance/quality control procedures
and documentation requirements; helps provide an understanding of the Software Development Methodology
Framework
JOB KNOWLEDGE:
Comprehensive knowledge of software development methodologies, tools and processes including Software
Development Methodology Framework, source code control, application development tools and techniques,
database design, development and management, programming languages, and component integration
Comprehensive knowledge of applications requirements, analysis, and programming including architectural
requirements for business domain applications, operating systems applications, database hardware and network
requirements, and functional analysis including data and process modeling
Comprehensive knowledge of hardware and operating systems including hardware and operating systems, system
architectures, network infrastructures, and client server principles
Comprehensive knowledge of web-based technologies including web page development and maintenance and
web-based tools and utilities
Comprehensive knowledge of hardware and software integration and testing
Basic knowledge of process design and techniques
Ability to articulate ideas and write clear and concise reports


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