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As an IT Systems Engineer reporting to the Director of Information Technology. You will be part of a team responsible for the performance, stability, and operations of the internal IT infrastructure. This includes: evaluating new technologies, hands-on technical support, standards and process improvement, and vendor management. This person will support and augment the current team and will play a key hands-on role.
Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents and near-misses to ensure adherence to our Number One Core Value Safety first, in everything we do
Perform day to day administration to ensure performance, stability, and capacity for the operational IT infrastructure.
Assist with defining, procuring and implementing IT infrastructure, support, and services consistent with Middlesex standards & guidelines.
Identify, coordinate and communicate business resource requirements to support infrastructure projects.
Lead and support efforts related to data center consolidations and cloud first strategy.
Work with infrastructure partners to ensure stable and performing networks, servers, storage, telecom, and hosted systems.
Provide L2/3 support for the end-user computing environment and assist during major initiatives and high-ticket volumes.
Assists in the planning, design, documentation, implementation, and support of DR solutions.
Monitor, plan, and coordinate the distribution of client/server software, hotfixes, security patches, and service packs.
Maintain inventory for hardware and software resources including support agreements, licensing, version controls, etc.
Creates, maintain technical documentation and drive process improvement with standard operating procedures.
On-call support during non-standard business hours as needed
A limited amount of travel may be required.
Performs additional assignments as required by the needs of the Company, or as otherwise directed
Experience in analysis, implementation, and evaluation of IT systems and their specifications
Sound understanding of computer systems (hardware/software), networks, etc., including Cloud concepts (e.g., Paas, Saas, Iaas)
BS/BA in computer science, engineering or relevant field; or equivalent job experience
Experience: 5+ years of system, network and support experience in IT.
Knowledge of Windows Server, Citrix, VMware, Active Directory, and O365. required
Base knowledge of backup/restore and DR technologies, Relational databases, BI reporting, and network protocols and hardware.
Familiarity with construction industry specific technologies, systems, and concepts a plus
Must have exceptional communication skills both in written and verbal form
Team player and with strong interpersonal skills
Strong organizational and time management skills
Attention to detail and follow-through a must
Dedicated and hard working
Strong customer service orientation
Team Member Competitive Benefits:
401k Savings Plan with 25% Company Match
Health Care Advocate
Team Member Referral Program
The Middlesex Corporation is an Equal Opportunity EmployerMinorities, Females, Veterans and Disabled Persons