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Field Service Representative - Dispatchable

Posted by: UGT <> on July 16, 2017 at 00:04:01. Click here to reply to this post via Email.Click here for help with email link

City: San Francisco
State: California
Country: United States
Zip or Postal Code: 94016

The Field Service Representative (FSR) – Dispatchable will perform installation, commissioning, aftermarket services of Filtration, Softening, Reverse Osmosis, UV, Electro-deionization, and other customized water purification equipment. In addition they may perform Mobile Water and B.O.O. (Build, Own, and Operate) field operation, installation and maintenance of this equipment. In this role, you will:

• Lead or participate on-site project management, troubleshooting and issue resolution.
• Install and service chemical feed and water treatment equipment at designated locations
• Utilize the proper procedures and equipment when handling chemicals. Examples of chemicals handled: HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc
• Consultant with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly.
• Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
• Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements
• Conduct preventative maintenance and calibrate equipment per established process
• Monitor equipment performance and operation.
• Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc
• Maintain monthly reports (charts / graphs), monthly Safety audits, daily and/or weekly reports,
• Writing work procedures, Job Safety Analysis, maintenance/repair schedules.
• Ensure compliance of Deliverables, including volume and quality per the customer’s contract specifications..

Other Duties may include:
• Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
• Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts. Must have the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering.
• Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc

• High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma with a minimum
• 2 years of work experience in the water industry or in a related field
• or 4 years training (college, military, vocational/technical school).

• Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications.
• Ability and willingness to travel extensively
• Ability and willingness to frequently lift and perform other manual work
• Ability and willingness to be on call
• Ability and willingness to work weekend schedules
• Ability to gain and maintain access to a nuclear facility.
• To the extent that you are applying for a position that requires you to operate a owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record.

• At least 2 years Field Service experience – in Water or related field.
• College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
• Familiarity with water treatment processes and applications in the food and beverage industry
• Strong communication skills (written and oral)
• Strong interpersonal skills
• Customer focus; customer service and results oriented
• Strong analytical skills and Business Acumen
• Team player
• Initiative


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