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Post Number: 514977
Posted By: Aerotek
Posted On: 2019-02-16 03:40:01
Link: Click here to apply
Subject: Customer Service Representative (6687306)
Contract / Temp to Direct / Direct Hire: Contract
City: Colorado Springs
Country: United States
Zip or Postal Code: 80903
March 11th, 2019
Mon - Fri , Flex 8am - 6pm
Looking for 25 CSR's to support a United Health Group program for setting up mammograms. Preventative care for the outreach program(annual mammogram screening). Will be working in the consumer engagement department. We need people who have some form of sales experience but are also empathetic. Need to empathize with members the importance of getting scheduled. Will be a full service program. Scheduling, handling appointments, checking in to make sure they are reminded for the appointment.. United Health care medicare business. . Will be making outbound calls and will be working on a dialer. Back to back calls, with 1 min breaks. 50 calls a day/avg, but will be higher to start.
Not typical call center environment.
It is a call center and will be working with intake agents. Culture for consumer engagement is very important. Common to do daily competitions for setting the most scheduling's and is very upbeat. Will pass out ("Supervisor Bucks") to buy prizes. They want people to be relaxed.
Typing 30-40 words per minutes
High School Diploma or GED
Health care/Call Center experience
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
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