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DNJP9208 – ENGINEERING DESIGN ASSOCIATE – CHARLOTTE, NC – LONG TERM – NO PD
ReNuke Services is seeking an Engineering Design Associate for our client in Charlotte, NC
The Engineering Design Associate will provide work management system, Design Tool data entry and general support to Designers as part of engineering and construction planning process. Perform Design Tool entry, work management system and general support to Designers and management of system queues; Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods; Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work; Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting); Completes work orders that do not require a field visit or guidance from a Designer. Assists Designer with updating work management system for status, project comments, or customer comments and contact information. Performs customer calls as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, Contribution in aid of Construction (CIAC), invoices, site delivery. Contacts customers to confirm project details and schedules depending on Enable. Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary. Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed; Handles customer information system inquiries and centralized group requests; To and from requests from centralized subdivision design; Supports designer with obtaining information out of customer information systems; Engagement/Safety
• Data entry experience
• Strong computer systems knowledge
• The ability to work with independence in the Engineering & Construction Planning tools.
• The ability to provide accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service
• To perform Design Tool entry, work management system and general support to Designers and management of system queues
• Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system.
• Good customer service and communication skills
• Good coordination and organization skillset.
Associate Degree OR 2-4 years of work experience using a computer in lieu of a degree
Microsoft Office suite; computer based work management systems; effective written and verbal communication and interpersonal skills; flexibility and dependability during storm events and regular work; manages stressful situations; One to three years of providing customer service support; Knowledgeable of Power, Quality, Reliability & Integrity processes, computer based drawing tools.
Please note that in order to be considered for this position, you must possess all the basic/required qualifications. The candidate selected will be solely employed by ReNuke Services, Inc., not by client.
ReNuke Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability or protected Veteran status.