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Is responsible for the design and implementation of policies and procedures to ensure quality requirements are met. Ensures adequate quality assurance (QA) support is provided to assigned sites/divisions/business units/projects. Is responsible for the effective development and implementation of QA programs/program elements to ensure all products and services meet organizational standards and customer requirements.
Provides effective oversight of business group/project/discipline QA Program and QA Program elements to ensure high quality products and services for customers.
Manages staff selection, development and retention. Establishes and monitors work goals and objectives. Evaluates employees through performance reviews, ongoing coaching and feedback methods.
Provides direction, guidance and training to QA staff and quality control (QC) staff on QA/QC matters.
Follows organizational policies and procedures and ensures staff is in compliance.
Develops performance standards and objectives and measures progress toward these goals.
Provides QA supportincluding planning, scheduling and performancefor QA activities.
Prepares QA plans and leads QA implementation efforts at client locations.
Reviews customer contracts issued to identify QA requirements that must be met.
Evaluates, recommends and develops policies and procedures to ensure awareness of, and compliance with, QA requirements.
Stays informed of changes made to applicable codes, standards and regulations.
Assists in preparing responses and corrective action plans and verifying implementation of corrective actions.
Relies on extensive experience and judgment to plan and accomplish goals.
Assists with significant nonconformance and condition reports.
Serves as the lead auditor on complex nuclear QA audits.
Promotes communication to enhance and encourage employee awareness of QA requirements.
Serves as the primary interface with external QA audit/inspection personnel.
Develops and implements a surveillance program.
Supports the maintenance of the document control and records management system.
Performs other duties as assigned.
MINIMUM EDUCATION, EXPERIENCE AND CERTIFICATION REQUIREMENTS
Bachelor's degree required in a technical field or a minimum of 10 years of experience in the QA field
Certification as a lead auditor per NQA-1 preferred
Certification as a certified quality manager preferred
A minimum of 10 years of experience in nuclear, engineering or manufacturing QA
Considerable experience with NQA-1 or 10 CFR 830.122
Commercial nuclear power plant or U.S. Department of Energy site experience
REQUIRED AND DESIRED SKILLS
Strong verbal and written communication skills
Strong problem-solving skills
Detailed knowledge of applicable quality-related codes, standards and regulatory requirements
Detailed understanding of how to prescribe, apply and assess compliance with applicable codes, standards and regulations
Proven ability to manage and/or monitor the QA activities associated with a discipline or project on a daily basis
Strong knowledge of QA systems (i.e., corrective actions and supplier qualifications)
Intermediate knowledge of the development of QA program/procedural documents
Proven ability to manage and/or monitor the QA activities associated with a specific area/location
PHYSICAL/MENTAL REQUIREMENTS AND WORKING CONDITIONS
Ability to carry up to 20 pounds; handle and reach below shoulder
Ability to use hands to accomplish tasks as assigned
Ability to sit, stand, walk, climb and bend/stoop
Ability to effectively communicate; speaking, reading, understanding, writing and hearing clear English; pass audiogram in hearing conservation program as required by location
Basic math and computer skills; ability to read blueprints
Basic hand/eye coordination and depth perception
Ability to work inside an office and outside
Ability to work alone, work with others, and interact with the public
Ability to drive a vehicle, travel overnight and perform under deadline pressure
Empyrean Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other protected status.