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[Technical Writer] Writer/Editor 4

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Summary
Plans, writes, and edits technical and administrative communication products e.g., reports, brochures, websites, proposals, procedures, manuals, proceedings, and training materials for both print and online/electronic publication. Specific duties include conducting communication needs assessments, interacting with customers to analyze and develop content, and advising customers on Laboratory publication policies and procedures.
Education


Typically requires a bachelor's or master's degree in English, journalism, technical communication, or a physical/social science and 12 years of experience. Ability to work independently on a variety of communication projects, working from very general instructions and taking initiative to ask questions and clarify expectations as necessary.


Experience as mentor and/or coach to other writer-editors
Advanced skills to proactively problem solve to help meet customer needs
Ability to facilitate stakeholder and subject matter expert (SME) individuals, groups, or teams to extract knowledge gain collaborative consensus for procedure development or modification
Advanced process mapping and flowcharting skills
Advanced technical editing and writing skills.
Experience developing procedures for contractors and organizations involved DOE Complex M&O work
Advanced knowledge, experience, and judgment required to suggest to management ways to resolve conflicts, solve problems, increase efficiency, and improve services and products
Expertise in juggling the demands of multiple work priorities and working effectively under pressure
Ability to deliver high-quality communication products to customers on time and within budget


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