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[IT/Communications Manager] IT Specialist VI/VIII

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Roles and Responsibilities: Manages project activities within a discipline including scheduling and budgeting and Implementation and adherence to the Software Development Methodology Framework (SDMF) . Supervise team members responsible for a specialized area of information systems , Including application support, software engineering , software quality, business analysis or database administration .

SUMMARY: The IT Specialist job family is responsible for supporting and maintaining the systems and services of the enterprise. Supports the efforts of information systems within a discipline, including application support, database administration, software quality assurance/quality control or software engineering. Occasionally performs moderately complex assignments that require initiative and independent judgment in the selection and use of established principles and procedures. Performs a range of work activities in a wide variety of contexts. Plans, schedules and monitors own work within a limited time horizon.

PRINCIPAL RESPONSIBILITIES:

Works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements as they pertain to changes in business requirements, processes and information system
Conducts technical implementation, configuration, monitoring, audit, administration and support
Analyzes end user work processes and requirements to determine requirements
Participates in client/user meetings and assists in presenting issues and solutions both orally and in writing
Performs specific tasks while utilizing prescribed information systems methods
Assists with executing and customizing project technical automation plan and testing the data integration of new releases
Coordinates, supports and evaluates the implementation of new automation modules and tools
Assists with database software and tools installations, upgrades, migrations and monitoring
Assists with management of database space management, application, refreshes, backup and recovery
Codes and debugs software applications in accordance with the Software Development Methodology Framework,
Enterprise and Application Architecture, and the Software Development Standards
Analyzes, maintains and implements (including performance maintenance and timing) existing software applications and develops programming specifications from business requirements
Creates design specification, test plans and automated test scripts for individual work scope
Assists in developing test procedures and plans for project developed software applications and creates and records test scripts for use with automated software testing tools
Performs manual and automated testing of software functionality and performance, maintains testing defect tracking work process and implements source code controls
Assists in the performance of audits to assure compliance to software quality assurance/quality control procedures and documentation requirements; helps provide an understanding of the Software Development Methodology Framework
Comprehensive knowledge of software development methodologies, tools and processes including Software Development Methodology Framework, source code control, application development tools and techniques, database design, development and management, programming languages, and component integration
Comprehensive knowledge of applications requirements, analysis, and programming including architectural requirements for business domain applications, operating systems applications, database hardware and network requirements, and functional analysis including data and process modeling
Comprehensive knowledge of hardware and operating systems including hardware and operating systems, system architectures, network infrastructures, and client server principles
Comprehensive knowledge of web-based technologies including web page development and maintenance and web-based tools and utilities
Comprehensive knowledge of hardware and software integration and testing
Basic knowledge of process design and techniques
Ability to articulate ideas and write clear and concise reports

Grade 26:Education/Experience: Bachelorís degree in Information Technology or other relevant discipline and 12+ years of
experience in IT ; or Associateís degree or technical diploma/degree in Information Technology and 16+ years of relevant experience in IT; or 20+ years of Enterprise level IT experience in an administration, support and/or oversight capacity.

Grade 27: Education/Experience: Bachelorís degree in Information Technology or other relevant discipline and 12+ y ears of experience in IT; or Associateís degree or technical diploma/degree in Information Technology and 16+ y ears of relevant experience in IT; or 18+ y ears of Enterprise level IT experience in an administration, support and/or oversight capacity.


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