Location: Spring Valley, NY Compensation: $22 HRWorking Environment: ONSITE ONLYEmployment type: Contract/Part time 30 hours a week. Job PurposeAs the Office Manager, your primary responsibility is to oversee the efficient functioning of administrative operations within our funeral home or cemetery location. You will play a pivotal role in ensuring smooth day-to-day operations by supervising administrative staff, managing office resources, and maintaining a high level of customer service. Your keen attention to detail, organizational skills, and ability to multitask will be instrumental in upholding our company's standards of excellence and delivering compassionate support to families during their time of need. Job Description

• Manage and supervise office administrative staff, including scheduling, training, and performance evaluations.
• Oversee daily office operations, including reception duties, phone inquiries, and customer service.
• Maintain office supplies inventory and coordinate procurement as needed.
• Prepare and maintain accurate records, reports, and financial documents.
• Assist families with funeral or cemetery arrangements, including scheduling services, providing information on available options, and ensuring adherence to company policies and procedures.
• Collaborate with other departments to ensure seamless coordination of services and events.
• Resolve customer complaints or concerns in a timely and professional manner.
• Ensure compliance with company policies, procedures, and regulatory requirements.

• Minimum of 3 years of experience in office management or administrative roles, preferably in a funeral home, cemetery, or related industry.
• Strong leadership and interpersonal skills, with the ability to effectively supervise and motivate a team.
• Excellent organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with funeral home or cemetery software systems is a plus.
• Compassionate and empathetic approach when interacting with grieving families.
• Ability to maintain confidentiality and professionalism in sensitive situations.
• Flexibility to work weekends, evenings, and holidays as needed.