For 35 years, GD Barri & Associates has been a trusted workforce solutions partner, delivering highly skilled engineering, technical, and professional talent to some of the nations most critical industries, including power, utilities, nuclear, and infrastructure. Candidates choose Barri because we offer steady opportunities, strong client relationships, and a team that truly advocates for your success. We prioritize compliance, safety, integrity, and a personalized approach that matches you with roles where your expertise is valued and your impact strengthens performance and project success from day one.

GD Barri is looking for a Power Billing Analyst - Under general direction provided by the manager, power billing incumbent will serve in a cross functional capacity working among power billing and revenue & billing systems and processes responsible for facilitating and coordinating new product and system implementation.

Key Responsibilities:
May perform special data analysis projects and studies.
Resolving customer satisfaction issues.
Establishing, maintaining and reporting performance and quality control measurements.
Serving as liaison with information services on automated systems support, enhancement and problem resolution.
Serving as liaison between power billing and revenue & billing in establishing processing priorities and implementing new products.

Customer Accounts:
Will be responsible for ownership of several customer accounts which will entail oversight of the health and load profile of customer owned electrical revenue meters.
Analysis & Procedures
Responsible for learning meter data analysis, power product offerings, and power customers contracts.
Will learn to analyze and develop appropriate billing procedures necessary to implement new products and services, including proper documentation and support requirements to maintain sox compliance.
Will learn to review, analyze, validate and determine corrective actions to resolve meter data issues of meter data management system, and the oracle utilities billing system using ms access and excel among other tools.

Billing & Contracts:
Will learn to compare customer billing structures with customer contracts to ensure contract requirements are properly interpreted and billed, making appropriate revisions as needed.
Will learn to setup or update customer accounts or meter settings based upon contract changes, transformer or line loss constant changes, load transfer information, or any other information supplied to power billing application or meter data management system.
Issue Resolution & Compliance
May participate in issue resolution meetings with customers and customer support staff to ensure customer expectations are being successfully managed.
Must resolve customer issues and inquiries in a timely manner with minimal errors.
Will learn power billing processes and procedures to maintain compliance with sec, sox and other regulatory standards.

Collaboration & Support:
May participate on teams related to new product development initiatives and/or current system enhancements.
Coordination, implementation, and billing of new products and initiatives with customer service, power system operations, and other organizations as needed.
Will learn to serve as liaison to facilitate the proper communication concerning system maintenance, development, enhancement, and problem resolution.
Testing & Change Management
Defining test requirements and coordinating the review of test results to ensure successful change management.

Additional Details
We are on a path to replacing the billing system and this role will be supporting staff in the billing and data analytics capacity during this transition.
MS Excel is a MUST
Familiarity with large data sets is a plus.
We bill during the 1st, 2nd, and 3rd business days of the month so availability during all of those days for every month will be a minimum requirement.

Please send your resume to kim@gdbarri.com
GD Barri is an equal opportunity employer