Description:

Perform thorough walk downs of the Systems, Structures and Components (SSC's) being modified with the Responsible Engineer (RE), Designer, Implementation Manager (IM) and Planner. This should occur prior to and during the design and planning phases of the projects to understand and provide input into the design and planning products (i.e. drawings, work orders, TN's, TT's, etc...) to ensure the project can be implemented safely, with quality and within the defined scheduled timeframe.
Work with the RE, Planner and Quality Control (QC) to understand the QC requirements for each implementation task and that the work order tasks are coded properly for QC inspections.
Work with the Planner, IM and QC to ensure the correct procedures (IP's, MP's, PT's, TN's, TT's, etc...) are specified in the work orders.
Tech Support will assist in development of TN's and OLE work instructions for the Modifications assigned, if needed.
Tech Support to participate in Pre Job Briefs with Craft, when necessary, to ensure Craft understands drawings, work instructions, and procedures prior to implementation.
Provide technical oversight during the implementation phase of the project to ensure the project is being implemented as designed per drawings and work orders. It is expected that Tech Support be in the field during implementation approximately 80-90% of the time determined by the complexity, risk and schedule restraints of the project.
Where design and/or planning requirements are not adhered to during implementation, Tech Support shall work with the IM and Craft to correct the issue.
Where the project cannot be implemented as designed, Tech Support shall work with the RE and/or Designers to correct the design via an Engineering Change (EC) Revision. Tech Support shall be familiar with the AD-EG-ALL-1132/1133 requirements associated with the Advanced Work Authorization (AWA) process for continuing field work without an approved EC Revision and work with the RE and IM to reduce the impact of stopping field work as well as the risk associated with continuing work prior to an approved EC Revision. Where an EC Revision affects work order planning, Tech Support will assist the RE with communicating necessary changes to work instructions.
Where the project cannot be implemented as planned, Tech Support shall work with the Planner to have the work order re-planned as necessary.
Tech Support will lead the validation of required TT's, TN's, and OLE work instructions for an Engineering Change.
5+ years experience