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IT Administrator (338165)

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IT Application Administrator will report to the Supervisor of IT Enterprise Applications and will be a key team member in our growing and impactful organization. As the IT Application Administrator, you will work closely with other members of the Applications Team to support our internal applications and create innovative solutions in a constantly changing business environment. In addition to our internal applications, expect to work with 3rd party on-prem applications and SaaS applications.
Essential Functions
Provides support to investigate and troubleshoot issues related with Oracle Applications Suite applications, Oracle database and Oracle Application Servers
Performs daily system monitoring activities to include verifying the integrity and availability of business suite application server resources
Supports the architecture and processes of Oracle 11g/12c/19c, Oracle Application Suite & more, BI Applications resources
Supports developers for custom coding (PL/SQL), code migration, interface design, XML publisher reporting, SQL procedures and concurrent requests; and creates shell/SQL scripts, packages, and stored procedures to manipulate data
Provides Oracle application systems administration including user account management and maintenance e.g., assigning printers, configuring and monitoring Report Manager queues, scheduling jobs, setting up profile options and setup/configuration/administration of Oracle alerts
Evaluates, recommends and serves as point of contact (POC) for software and hardware for database, Oracle ERP applications, BI-Apps solutions and other third-party products
Performs installations, configurations, upgrades, and advanced clone/patching of Oracle application servers and Weblogic (configure and setup of load balancing and fault tolerance)
Provides installation, configuration, and administration of IBM Filenet P8 and other third-party products.
Participates, reviews, and leads disaster recovery exercises and planning
Any previous programming experience with Delphi or Visual Studio or JAVA will be an added advantage (but not required).

Job Responsibilities
Diagnosis, troubleshoot, and resolve issues related to supported Oracle software solutions and related third-party software
Provide expert support, analysis and research into exceptionally complex problems and processes relating to the subject matter
Communicate findings to customer and client through ticketing system, email, and phone
Design system enhancements and perform integration and regression testing for system releases
Troubleshoot application issues, work with vendor support organizations as appropriate
Ensure the security of the application and its use per security policy and best practices
Ensure changes are made in accordance with the corporate change management policy
Assist with the evaluation, selection, and implementation of new SaaS or 3rd party on-prem business applications as well as integrations with other systems
Work closely with other organizations to optimize the applications for evolving business need

Required Knowledge, Skills, And Abilities
Advanced knowledge of Install, Setup WebLogic Domains, Configuring, Managing, Operate and Monitor WebLogic Platform Applications
Performance monitoring, Performance tuning and Conduct troubleshooting to resolve WebLogic application problems
Advanced knowledge of Managing Certificate both self-sign and commercial certificate, Add certificate, install and apply certificate to WebLogic applications
Comprehensive knowledge of database technology, software technology, systems analysis, research techniques, systems development standards, quality and cost controls
Knowledge of Oracle Application Object Library (AOL), BI Publisher, Oracle PL/SQL, Oracle Application Framework (OAF), Oracle BI Applications implementation, Oracle database management systems and application servers including Oracle Weblogic running on MS-Windows
Ability to support Microsoft SQL database applications
Excellent analytical skills and understanding in both problem-solving and research and ability to interpret and report findings
Strong verbal and written communication skills, including strong technical documentation skills
Good reporting practices
Ability to maintain a strong customer focus and ensure effective flow of communication between the DBA teams, internal teams, and management
Ability to work effectively with team/others and share knowledge to ensure team success
BS degree in Information Systems, Computer Science or related technical discipline or equivalent experience.
At least 5 plus years professional experience in Information Technology
Knowledge of Oracle Application Object Library (AOL), BI Publisher, Oracle PL/SQL, Oracle Application Framework (OAF), Oracle BI Applications implementation, Oracle database management systems and application servers including Oracle Weblogic running on MS-Windows


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