Job Description
** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representative to fill a contract assignment in Mobile, Alabama. This is estimated to be a 7 month duration of a temporary job.
Please send me your resume to lmccarron@jsginc.com
Rates: $16.00 - $18.00 per hour
Local candidates only
US Citizenship required.
Job Title: Customer Care Representative
Work Location: Mobile AL 36602
Job responsibilities:
· Manages large volume of payments for walk-in office traffic and customer inquiries.
· Identify and assess customers' needs to achieve satisfaction.
· Builds sustainable relationships and trust with customers through open and interactive communication.
· Provides accurate, valid, and complete customer information.
· Manages customer complaints.
· Provides appropriate solutions and alternatives.
· Follows up ensure resolution.
· Keep records of customer interactions.
· Files documents.
· Follows communication procedures, guidelines and policies.
This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650

Linda McCarron
Johnson Service Group
Technical Recruiter
phone: 251-401-6053 | mobile: 251-401-6053
email: lmccarron@jsginc.com | jsginc.com

"SAFE WORK IS GREAT WORK"