Job Description
Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is currently looking for a degreed and experienced Content Developer to fill a hybrid, contract position in Birmingham, AL.

JOB DESCRIPTION

A Content Developer with 5 to 10 years of experience is responsible for creating clear, concise, and engaging written content that explains complex technical concepts to a non technical audience.
This role often involves collaborating with subject matter experts (SMEs) to transform technical information into user-friendly videos, documentation, guides, manuals, and online content.
This Content Developer will be primarily responsible for tutorial, promotional, and demonstration videos for software tools and applications

KEY RESPONSIBILITIES

Video Production: Draft, script, and record tutorial, promotional, and demo videos on software tools.
Content Creation: Develop technical documentation, user manuals, product guides, and online help content to assist end-users in understanding complex technical products and services.
Collaboration: Collaborate with SMEs, engineers, product managers, and other stakeholders to gather information, understand technical concepts, and translate them into easy-to-understand content.
Content Enhancement: Review and improve existing technical documentation for clarity, consistency, and user-friendliness. Ensure that content meets organizational standards.
User Centered Approach: Apply user-centered design principles to create content that meets the needs and expectations of the target audience.
Multi-Format Content: Develop content for various formats, including printed documents, online help systems, and knowledge base articles.
Visual Aids: Work with graphic designers and illustrators to include visuals, diagrams, and other visual aids to enhance content comprehension and adhere to brand standards.
Quality Control: Ensure the accuracy, consistency, and quality of technical documentation. Review, edit, and proofread content for errors and adherence to style guidelines.
Documentation Maintenance: Keep technical documents up to date as products and technologies evolve.
Feedback Incorporation: Collect and analyze feedback from end-users and internal stakeholders to continuously improve documentation quality.
Software Tools: Utilize documentation and content management tools, as well as version control systems, to organize and track changes in content.

QUALIFICATIONS

Bachelor's degree in a relevant field, such as technical writing, media production, or a technical discipline.
5 to 10 years of experience in content development, or a related role.
Proficiency in using content tools and software, including but not limited to Camtasia, SnagIt, Microsoft Word, PowerPoint, and SharePoint.
Strong writing and editing skills, with a focus on clarity, conciseness, and user friendliness.
Understanding of technical concepts and the ability to translate them into simple, easy-to-understand language.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Experience with document formatting and design principles.
Knowledge of style guides and best practices in technical writing and video production.
Attention to detail and commitment to producing high-quality content.
Adaptability to work on multiple projects and meet deadlines.

.A Content Developer with 5 to 10 years of experience plays a crucial role in making complex technical information accessible to a wide audience. They contribute to the development of clear and user-friendly technical documentation that enhances the user experience and understanding of products and services.

PLEASE NOTE: This Content Developer will primarily focus on video production for the content team. Candidate MUST have experience using Camtasia to create software-centered videos

This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
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