Contract / Temp to Direct / Direct Hire: Contract
City: Friday Harbor
Country: United States
Zip or Postal Code: 98250
If you are a Service Writer and want to work for a wonderful company...we have the job for YOU!
United Labor Group proudly services clients all across the Nation. We have an outstanding reputation for being an industry leader in providing skilled craftsmen to projects all across the United States. We offer consistent work, competitive benefits, top pay and professionalism. Join our team TODAY!
Listens to customer's description of symptoms; clarifying description of problems and needs, review customers maintenance history and advise accordingly
Develops estimates by costing anticipated labor, parts, and supplies; collecting deposits.
Prepares repair orders (RO) by describing problems, as well as repairs and services required; obtaining approval signatures; entering RO into marine service database system.
Maintains customer rapport by explaining estimates and expected time frame; regular updates, obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; communicating customer issues with higher level management
Maintains organized records by recording problems and corrective actions planned.
Assigns Tech, schedules and adjusts in system for dispatch.
Assists with researching & entering parts in ROs.
Audits and cashiers ROs upon completion
Must have a high school diploma or GED equivalent.
Service Writing experience is preferred but not required.
Experience in the service industry (automotive or marine) is also preferred but not required.
Computer Skills: Microsoft Office experience required. Experience with Lightspeed EVO Auto/ RV or Marine software helpful
We are a drug free work place.
All individuals MUST pass a criminal background check as well.
ULGMarine is a skilled craft labor staffing company focused on workforce solutions for the Marine Industry from shipbuilding through repair. Our mission is simple: to build long term relationships between our clients and our employees through trust, integrity and being the best at what we do. With over 30 years' experience, our depth of knowledge and commitment to the Marine industry is surpassed by none.
Go to http://ulgmarine.com/apply-online to complete your online application.
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