Contract / Temp to Direct / Direct Hire: Contract
City: New Orleans
Country: United States
Zip or Postal Code: 70113
Responsible for the tracking and reporting of Enterprise project activities through coordination with Enterprise Architecture, Project Managers, ESS IT Service Delivery, Customer Development & Innovation (CD&I), and external vendor teams. This role provides technical and business guidance, review and oversight of related work products, and serves as an escalation point to ensure the project managers and external vendor teams deliver application and infrastructure projects on time, on budget, with first time quality, and with adherence to stated business requirements. The Sr. Program Manager maintains an active level of awareness on project status, risks, and issues for all projects under his/her responsibility. The Sr. Program Manager maintains a strong knowledge of and relationship with ESS IT and CD&I Leadership and understands their challenges, working style, and operational requirements.
Our client is transforming their Products and Services function, developing new and innovative solutions that are responsive to evolving customer needs through Grid Modernization Programs. The Sr. Program Manager will work directly with CD&I Project Manager to oversee program design, development, integration, and continuous improvement. Responsibilities for this position include, but not limited to, the following GIS scope for our Grid Modernization Programs:
Advanced Metering Infrastructure (AMI)
Distribution Automation (DA)
Enterprise Asset Management (EAM)
Geographic Information System (GIS) Roadmap
Workforce Management System (WFMS)
Advanced Distribution Management System(ADMS)
Outage Management System (OMS)
Manage to both program/project performance (e.g., delivery on commitments, quality, responsiveness, reliability, service levels) and financial performance (e.g., business case) expectations.
Actively manage the assigned client resources and external vendor(s) in the execution of Enterprise Solution project tasks (e.g., business requirements, functional spec, use cases).
Establish and maintain appropriate business relationships across ESS IT and Business organizations. Act as focal point for assigned Enterprise project-related activities.
Maintain awareness and oversight of project activities to ensure a timely resolution of project execution issues, including changes in scope, quality/reliability issues, and resource constraints. Responsible for project sponsor satisfaction with project delivery and functionality.
Responsible for ensuring Enterprise projects follow client's standard project development methodology and that the project conforms to client defined standards for security and technical architecture.
Provide the assigned Project Manager with proper staffing, estimates of efforts, oversight, path for escalation, process compliance, and product quality for IT related activities in project execution.
Maintain awareness and oversight of projects to ensure compliance with client’s IT PMO policies and procedures and where applicable, additional alignment with Capital Project Management Project Delivery processes.
Bachelor's degree in related field such as Business, Engineering, or Information Technology.
MBA or graduate degree in IT, or Engineering or relevant discipline is preferred.
5+ years of leading development projects, preferably within the energy industry.
Additional Job Details/Requirements:
Project management experience. Working knowledge of multiple application & infrastructure platforms, development methodologies. Experience in project delivery in highly outsourced environments. Supervisory experience (manager of cross-functional teams). Ability to communicate effectively with all levels in the organization. Ability to lead using informal authority to drive organizational objectives (internal and external resources). Strong analytical and financial management skills. Experience with electric utility grid technologies (e.g., SmallWorld, ESRI, AMI, EAM, OMS, etc.) and associated products and services preferred. Any certificates, licenses, etc. required for the position Program Management Professional (PMP) certification is preferred.
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