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The IT Analyst, Senior – Technical Writer is critical to IT security risk management and compliance with enterprise policies, and regulatory requirements, including North American Electric Reliability Corporation - Critical Infrastructure Protection (NERC CIP) and Nuclear Regulatory Commission - Nuclear Cyber (10 CFR 73.54). A key element of this role is effective partnership and engagement across lines-of-defense, to serve Entergy’s best interests. This scope of this role includes design, authoring, publication and maintenance of technical artifacts (e.g. standards, process-flows, procedures and work instructions). Must: demonstrate professional technical writing expertise, with comprehension of IT cyber security, risk and compliance. Advanced Microsoft Office product skills. Preferred: relevant tools; e.g. Adobe Creative Suite. IT risk & security standards (e.g. COBIT, ISO, NIST-CSF, C2M2). Regulatory requirements (e.g. NERC CIP, NRC Nuclear Cyber 10 CFR 73.54, SOX, PCI, Privacy). Ability to travel (up to 25%). Exercise sound judgment; Leverage knowledge & technology; Take ownership & initiative. Ensure accuracy and quality. Communicate effectively
• Advance the design and delivery of digital artifacts, products and services. Innovate and automate solutions, to ensure efficiency and effectiveness of the IT Security Risk & Compliance strategy, and its alignment to business objectives.
• Author, organize and maintain a wide variety of complex technical artifacts (e.g. standards, process-flows, and procedures).
• Work with subject matter experts to collect, organize and evaluate technical and non-technical information.
• Author, edit, publish and maintain artifacts through entire lifecycle from artifact conception to completion and presentation.
• Identify and resolve gaps between company standards, regulatory requirements and artifacts.
• Systematically design and write accurate artifacts in a clear, concise and compelling style.
• Deliver high-quality artifacts that are clear, concise, easy-to-understand and meet audience needs.
• Visualize content (e.g. layouts, charts, graphics) to deliver powerful messaging in conjunction with written content.
• Recommend and implement editorial standards and style guides.
• Ensure artifact quality, clarity, punctuation, grammar, content, and continuity of style.
• Maintain effective management of records, including the IT documentation library.
Demand & Service Delivery
• Drive service efficiency and effectiveness via application of technology, for better business solutions.
• Drive actionable ideas, process excellence, and innovative business performance.

• 3 to 5 years of work experience and expertise, capabilities and accomplishments directly relevant to the position.
• 1+ years of work experience in a regulatory compliance function within a utility or related, or highly regulated industry.
• Intermediate level presentation skills including to Management, and Executive audiences.
• Preferred; IT and cyber security governance, risk, controls, compliance, and IT audit assurance and advisory.
• Must work effectively both independently and as a member of a team.
• Must manage ambiguity, perform in a fast-paced environment, and resolve urgent and competing demands.
• Must have measured courage to say “no,” to focus on key priorities.
• Willing and able to work flexible hours and go above-&-beyond to deliver outcomes.
• Bachelor’s degree required.

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