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Customer Complaint Analyst (7344199)

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JOB TITLE: Research and Remediation Analyst
JOB DUTIES:


  • Will be reviewing written customer complaints from bank customers regarding a wide range of topics

  • Review customer correspondence and re-enter into system and route to the correct department for resolution

  • Requires attention to detail with good written communication and ability to operate multiple computer systems

  • At a minimum the candidate must have basic computer skills

  • Will be working very closely with their team


JOB DETAILS:

  • Monday - Friday

  • 8AM - 5PM OR 7AM - 4PM

  • $16-18/hr

  • Benefits offered


MUST HAVES:

  • 3+ years of customer contact within financial services

  • 1+ year of banking experience

  • Strong interpersonal skills


Apply today for more information!







About Aerotek:
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

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