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[IT/Communications Manager] Associate Software Engineer - Network and Telecommunications

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E2 Consulting Engineers, Inc. (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.

E2 Consulting Engineers, Inc. (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.

Responsibilities:

Program Support

Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take the necessary steps to stop work if continuing the job is unsafe or will create an unsafe condition.
Comply with team processes and practices for execution of assigned tasks.
Complete assigned administrative tasks in a timely and quality fashion.
Ensure compliance with technical requirements of assigned work.
Work on multiple tasks simultaneously and must be able to respond quickly to diagnose and resolve networking issues.
Define specific problems based on general problem information from management and/or customers. Plan technical effort and coordinate activities with those of other divisions, departments and sections to focus areas and solve problems.
Primary duties include assisting in network design, installation, monitoring, and repair.
Procedures

Utilize ITS Policies, Procedures, Standards and Guides such as software, configuration, and project management policies.
Customer Service

Actively manage and improve customer relationships through regular communications, timely completion of agreed upon milestones, and service reliability.
Understand customer priorities and objectives and take an active role in accomplishing these objectives.
Transmit feedback from customers to other ITS areas or management.
Communication

Keep peers and manager informed of trends, significant problems, unexpected delays, and anything new in the environment.
Requirements
Minimum Qualifications

Cisco Certified CCNA or having had training towards CCNA certification is preferred
Practical experience is preferred in more than one of the following areas:
Cisco equipment (e.g. Catalyst Switches 35xx, 93xx, 95xx)
OSPF and variable length subnets, DSCP, Security appliances (firewalls, router
ACLs, vlan ACLs, 802.1Q, VTP 802.1S)
Wireless network including 802.11 b/g/n
Knowledge in ISE, Vxlan, ISIS, and Cisco DNA desired.
Ability to follow procedures and to document progress.
Demonstrated at least 1 year of work experience (2 years if no degree) of IT experience.
Demonstrated at least 3 years of experience and working knowledge of Cisco switches.
Focus –Ability to remain focused on what is important to the business despite distractions. Ability to demonstrates commitment to team/department/company.
Problem Solving – Ability to participate in group problem solving, communicate effectively, respect ideas of others, identify win-win outcomes, accept the judgment of the group. Must have ability to ask for help when needed. Must have ability to communicate effectively with nontechnical personnel to ensure an accurate understanding of goals, priorities, and tradeoffs.
Proactive Thinking –Ability to take initiative to make improvements. Ability to anticipate customer needs; looks for ways to make things better for the customer.
Communication – Ability to Speak clearly and persuasively in positive or negative situations. Ability to listen and get clarification of requests. Ability to respond well to questions. Ability to interact and communicate clearly in English, often in stressful situations. Ability to write clearly and informatively. Ability to edit work for spelling and grammar.
Professionalism – Ability to use time efficiently. Approaches others in a tactful manner. Ability to respectfully work with other with consideration regardless of their status or position. Ability to accept responsibility for own actions.
Teamwork – Ability to contribute skills and capabilities to achieve the team’s goals. Ability to be receptive to new ideas, build strong working relationships, and value diversity. Ability to encourages and give credit to others for their contributions and put the attainment of team goals ahead of individual objectives. Has ability to help others and be available to STR/Alt STR and others.
Flexibility – Ability to perform a wide range of tasks, responding to changes in direction and priorities. Ability to accept new challenges, responsibilities and assignments. Ability to work outside of ordinary routine.
Team/Position Fit –Ability to arrive on time; enjoy working in a very casual environment in terms of relationships and communication; doesn’t need any hand holding.
Technical– Ability to be awareness of industry standards and emerging directions. Ability to occasionally sit; use hands and fingers, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Ability to drive a site vehicle and/or walk to various enduser locations on site. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a cubical exposed to normal noise level in the work environment. Ability to perform on-call assignment outside of normal working hours. Ability to travel to the site during afterhours on-call will be required. Ability to travel to the site during afterhours on-call will be required. Ability to be familiar enough with local processes and procedures to take on-call support without assistance within three months of the start of the period of performance. Ability to participate in group problem solving, communicate effectively, respect ideas of others, identify win-win outcomes, accept the judgment of the group. Ability to be familiar with available resource materials and be able to conduct timely research. Ability to communicate effectively with non-technical personnel to ensure an accurate understanding of goals, priorities, and tradeoffs. Ability to be comfortable in accepting guidance from other, more senior technical personnel. Ability to synthesize management priorities with technical limitations to arrive at acceptable solutions. Ability to solve complex problems by applying established practices, must be able to interpret and determine how to apply established practices to unique situations. Ability to develop general results expected and unusual problems results evaluated for soundness of technical judgments and for technical and cost accomplishments. Capable of having a sense of when to ask for help.
Education

A 2year related degree or a 4year nonrelated degree with 1 year of proven performance in related assignment(s). In lieu of degree a high school diploma with at least 2 years of relevant information technology experience is acceptable.
Access and Site Security

U.S. Citizen
Capability of obtaining and maintaining a Q clearance
Work Hours

A 40-hour work week is scheduled. ITS is presently using the 9/80s AA schedule (9 hours/day, four days a week, Monday – Thursday and 8 hours on Friday, followed by a 9 hour/day, 4-day work week, Monday – Thursday, off Friday).
Work week excludes SRS holidays.
Each workday has a 30-minute lunch.
Night and weekend work will be required during this project.
This position requires on-call assignment outside of normal working hours.
This will be a maximum of one week out of every six weeks.
The service provider must remain within a one hour driving distance of the site and remain fit for duty during the on-call assignment.
Most on-call support will be performed remotely from home using SRNS provided equipment.
Occasionally, travel to the site during afterhours on-call will be required.
Time spent activity resolving on-call issues will be compensated by a 1 to1 swap of normal working hours or overtime payment, at the discretion of the manager.
Service provider must have the ability to be familiar enough with local processes and procedures to take on-call support without assistance within three months of the start of the period of performance.

Local candidates preferred, no per diem or relocation offered.

Please no solicitation of any kind from agencies, staffing, or recruiting firms.

E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.

Preferred method of application is through our online job system.



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