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[IT/Communications Manager] Information Technology (IT) Specialist - Multiple Levels

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Akima Infrastructure Services, LLC (AIS), is actively seeking candidates to support personnel as part of our staff augmentation team supporting the Department of Energy in Oak Ridge, Tennessee. Successful candidates will be employees of AIS, a premier government contractor charged with employing highly motivated and well-qualified personnel who can advance customer's core mission. Though employed by AIS, the employee will take day-to-day direction and assignments from customer staff and procedures. Pay, benefits, Human Resources, and Employment Management functions are provided by AIS.

Qualified applicants must be a US citizen, at least 18 years of age, and able to meet pre-employment requirements including any required physicals, drug screen, and/or background investigation to satisfy clearance requirements from the Department of Energy.

Job Responsibilities:
-Works under general direction.
-Has system-wide responsibility on complex projects and components.
-Provides direction for projects.
-Solves medium to highly technical, complex problems on multiple projects, and provides consultative support to internal staff.
-Assists with the transfer of knowledge of technical skills.
-Viewed as a subject matter expert within the organization.
-Acts as a mentor to less senior IT staff.
-Leads, directs and trains team members on information systems in areas including application support, software engineering, software quality assurance and quality control, business analysis or database administration.
-Analyzes, diagnoses, designs, plans, executes, and evaluates work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialization within information systems.
-Performs work that requires the application of a significant range of fundamental information systems principles in a variety of contexts while demonstrating strong leadership.
-May be required to be in an on-call status to be able to promptly respond to and address user/customer needs.
-Installs, upgrades, and migrates databases and performs database/application refreshes; maintains database security.
-Executes database performance tuning of development, test and production environments; performs backup and recovery.
-Escalates, coordinates, and resolves high visibility operations issues.
-Participates in application design.
-Analyzes, maintains, and implements (including performance maintenance and timing) existing software applications in accordance with the Software Development Methodology Framework (SDMF), enterprise and application architecture, and the Software Development Standards.
-Develops programming specifications from business requirements in consultation with end users.
-Creates design specifications, test plan and automated test scripts for individual work scope.
-Meets budgets and schedules for entire software lifecycle.
-Develops project software quality assurance and quality control work plans and develops test strategy, test procedures and test plans.
-Reviews software development and documentation for compliance with SDMF.
-Establishes project requirements for manual and automated testing.
-Leads project Change Control Board activities.
-Evaluates and recommends new automated testing software, client/server software and test lab hardware to support infrastructure testing.


Level 4:
-Education/Experience: Bachelor’s degree in Information Technology or other relevant discipline and 8 years of experience in IT; or
-Associate degree or technical diploma/degree in Information Technology and 12 years of relevant experience in IT; or
-16 years of Enterprise level IT experience in an administration, support and/or oversight capacity.

Level 7:
-Education: Bachelor’s degree in Information Technology or other relevant discipline and 15 years of experience in IT; or
-Associate degree or technical diploma/degree in Information Technology and 19 years of relevant experience in IT; or
-23 years of Enterprise level IT experience in an administration, support and/or oversight capacity
-Leads project Change Control Board activities.


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