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Duration: 12 months
A large part of this role is educating customers about solar and about the net metering process.
The contractor will be answering customer call about green power. They will be handling escalated questions, concerns and complaints related to green energy.
They will be tasked with assisting customer in determining whether to go green and navigating them through the process of converting to using renewable energy. The contractor will provide proactive services in assisting with optimizing the customers' credit by reaching out to customers via phone, email and direct mail. Additionally, the contractor will walk the customer through the application process to receiving credits and explaining to customers how to use the solar calculator and the algorithms of the solar calculator.
The candidate must have 1-2 years of renewable energy experience, specifically in solar panels. A degree on renewable energy is a plus but not required.