Contract / Temp to Direct / Direct Hire: Direct Hire
Country: United States
The Empyrean Group (www.theempyreangroup.com) seeks candidates for a Quality Manager position for direct hire position located in Plymouth, MI.
The Quality Manager is responsible for developing and maintaining an effective quality system to achieve optimal levels of safety, quality, delivery and cost and ensure internal and external customer satisfaction.
Provide key input into the development of the facilityís strategic business plan along with identifying and tracking key metrics to support the business plan goals.
Use company metric format to effectively track, monitor, and implement required corrective/improvement activities related to business plan, goals, issues, etc.
Develop and drive implementation of a progressive quality system to prevent defects and exceed customer expectations and achieve customer/quality awards.
Develop and drive implementation of all quality policies and required operating procedures and work instructions.
Oversee the activities of required customer actions to assure timely and proper responses.
Interface with customers and suppliers as appropriate.
Develop and maintain work instructions documentation as required with appropriate input.
Oversee proper and timely quality related participation in advanced product and process planning activities (i.e.; Planning, Control Plans, Capability Studies, PPAP, etc.)
Represent the company during customer visits and surveys, and during meetings and presentations at the customerís location.
Receive and disseminate information from the customer requirements.
Assure the correct use of inspection equipment and data gathering / analysis, and whenever possible utilize latest technology applications.
Maintain a current knowledge of quality assurance and control techniques.
Ensure accountability and discipline within the department.
Assist as required in facility activities to achieve quality, productivity and cost reduction goals for the facility and the customer.
Assure all safety devices are properly in place and utilized, and to verify individual usage of personal protective equipment by the entire work team.
Comply with all internal and OSHA required safety procedures in the performance of daily activities and hold all direct reports accountable for enforcement.
Adherence to all company policies and procedures (ex. Employee Handbook etc.)
Essential Duties and Responsibilities include:
Support the Clientís mission, vision, values and goals in the performance of daily activities.
Responsible for performance feedback and leadership of all direct reports including mentoring, coaching, counseling and corrective action when situations dictate.
Ensure product and process compliance to customer, ISO9001 and AS9100 requirements.
Support standardization activities.
Provide direction and leadership to department employees consistent with facility business plan goals.
Provide active leadership role in meeting / exceeding customer expectations in all related areas.
Direct the utilization of and participate in problem solving methods for related facility and customer problems /issues.
Serve as driver and coordinator for internal quality systems audits and corresponding corrective action and improvement activities.
Ensure the Quality System is established, implemented, and maintained in accordance with the appropriate quality standards.
Maintain working knowledge of government and industry quality codes and standards.
Serve as the management representative for the overall QMS.
Identify the needs and provide the necessary quality training for all employees.
Develop and maintain proactive relationships with customers.
Identify appropriate quality related metrics and be able to deliver key drivers.
Coordinate all corrective actions on nonconforming product issues.
Create and maintain an environment conducive to the maintenance of high quality standards.
Oversee department manning levels and assure compliance and improvements to the budget.
Responsible for ensuring the entire team has the necessary tools and materials to properly perform their roles safely and efficiently.
Maintain a positive working relationship with all levels of the organization.
Maintain high standards of housekeeping in work area.
Bachelorís degree in Engineering, Management or Business.
Minimum 8 years of experience as a Quality Assurance Engineer, Manager or equivalent experience and 2 years management experience, or equal combination of education and experience.
Knowledge of quality tools, practices, systems and corresponding integration.
Excellent procedure development and writing skills.
Excellent organizational, analytical and communication skills.
Ability to work in a fast paced team environment.
Ability to mentor and teach the team effective problem solving.
Experience in applying lean manufacturing concepts.
Proven leadership ability and excellent interpersonal skills.
Ability to interpret financial and performance data.
Ability to work well with others in a team environment.
Vision and ability to translate progressive quality and operating techniques into applications and results.
Proficient in Microsoft Office software.
Good working knowledge of customer required software.
Ability to correctly apply GD&T.
Familiarity with PPAP, APQP, TS and other customer specific requirements.
Ability to communicate effectively in a business environment.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.
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