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[Field Technician] Field Service Technician

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Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Position Description:

The Field Service Technician is the site liaison with the customer. This role will perform troubleshooting and repair and travel to customer sites to repair equipment, provide startup assistance, installation of new equipment, and customer training, as required. FST will tear down and repair pumps, when not traveling. This position impacts very heavily on future sales for Flowserve since prompt, efficient service is one of the most effective sales tools.

The Field Service Technician duties include, but are not limited to:

• Troubleshoot and repair equipment at customer site

• Troubleshoot fieldbus network problems, safety circuits, and sequence

• Analyze, and interpret documents such as safety rules, operating and maintenance instructions

• Convert between standard and metric dimensions and values

• Pump and system start-up assistance

• Recognize manufacturing and/or engineer errors and be able to make recommendations for corrections and improvements. Ability to define problems, collect data, establish facts, and draw valid conclusions

• Coordinate and oversee site installations of new equipment (component assembly, installation, alignment, leveling)

• Interpret machine and system layout drawings to include electrical schematics, P&ID’s and wiring diagrams

• Start-up and commission new SIHI equipment at site

Position Requirements:

Must possess a high school diploma or equivalent

2+ years mechanical experience

Electrical wiring experience

Understand the requirements and safety aspects related to high voltage feeds and distribution

Familiar with Canbus, Modbus, Profibus and simple I/O communications

Operate hand power tools and measurement tools

Able to travel 70% of the time once training period is completed

Ability to work in a team atmosphere

Able to travel internationally


Experience with pumps and vacuum processes

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