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Customer Care Representative (7343742)

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As a Customer Care Representative you will be serving as the primary point of contact for the end users of this company's products.
Location: Stayton, OR
Pay: $15 to $17
Schedule: Monday through Friday, 8AM to 5PM
MUST HAVES:


  • Customer Service

  • Computer Skills

  • Problem Solving

  • Great Attendance



Other Job Responsibilities Include:

  • Acknowledge receipt of all claims received via phone, fax,Responsibilites EPC and email upon receipt

  • Initiate and maintain accurate service records for all qualifying incidents

  • Create service parts orders (SPO's) and chargeable service parts orders (CSP's)

  • Create field service dispatches as needed

  • Schedule dispatches and inform customer of appointment dates

  • Generate and provide customers with quotes for chargeable services

  • Troubleshoot and advise customers on service related issues and/or product information.

  • Maintain frequent communication with customers concerning the progress of their claim



Please contact me for more information!
Karla Jimenez
(971)273-4852








About Aerotek:
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

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