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We invite you to become part of a growing team as a Customer Service Representative for a thriving 40-year-old company in Painesville, Ohio.Will work 40 Hours between 7:30am – 5:30pm, Monday – Friday. Rotating team schedule
• Work as a team member in the department and directly with customers.• Excellent phone and email etiquette for communicating with customers and co-workers.•
Follows all company policies and safety procedures.•
Maintains good attendance and a positive attitude.
Work with manager and team lead learning and following all Customer Service Procedures.•
Must have organization skills and the ability to multitask.•
Must be detail oriented.•
Show professionalism among customers and co-workers.•
Effective follow-up skills and ensure full completion of work-related tasks.•
Ability to enter 30-40 orders daily and answer 50-100 calls.•
Perform other duties as needed, including light clerical duties.
Ability to work a rotating first shift.
Must be able to adapt and learn; including but not limited to parts, part numbers, sales techniques, and technical information.
Must be able to type 35-40 wpm.
Working knowledge of Excel is a must
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