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Robotics Field Service Engineer (121823)

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Talascend is looking for qualified candidates to apply for the DIRECT HIRE Robotics Field Service Engineer position located in Pittsburgh, PA.

Hot Job Alert!

***Don't miss this amazing opportunity with a fantastic company!***

Our client is the world leader in robotics, CNC systems and factory automation and has been voted by our employees as a Top Workplace, year after year. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable and profitable.

Our client is currently searching for a remote Service/Installation Engineer to work within the Northeast Region (New Jersey and Connecticut) and be responsible for providing their customers with onsite repair, troubleshooting, programming or maintenance services for Robots and related system peripheral equipment on an emergency or unscheduled basis.

The Service/Installation Engineer must be able to travel to a customer site on a moment’s notice and remain onsite for the duration of time required to perform the troubleshooting and repair functions.

Job Duties/Responsibilities:

Discuss, diagnosis, and repair robot operational and process problems as reported by the customer or internal service hotline.
Troubleshoot, repair, and maintain Robots and controllers, electrical control devices, and peripheral equipment.
Document products and related peripheral equipment performance, failure modes and reporting results for the purpose of troubleshooting, repairing, and restarting the system.
Provide daily reports to the Service Supervisor & Dispatch to update status & availability.
Complete Field Service reports for each customer call/visit.
Maintain a service tool kit and documentation to facilitate rapid customer response.
Perform warranty service on products.
Coordinate responsibilities, activities, and schedule with Service Supervisor to ensure customer satisfaction, proper billing, and support collections activities.
Communicate frequently with involved employees and customer employees to ensure that expectations are being met.
Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty.
Work out of a home office for coordinating activities and supporting customer through the Hotline in between service calls, or onsite at their location in Pine Brook, NJ.

Must Haves:

Associates degree in a related technical field, or equivalent technical education, or equivalent relevant experience.
Must have some experience working with Fanuc robotics.
Minimum of three years’ of experience working in a related environment.
Minimum three years of experience in robotics integration / installation / service.
Mechanical / Electrical / Pneumatic troubleshooting, teardown, and repair experience.
Expert in reading and interpreting electrical, mechanical, and pneumatic prints and related technical documentation.
Ability to read and interpret PLC ladder logic.
Previous experience with common robot applications (spot welding, arc welding, material handling).

We Value:

Previous experience with our client’s application software and programming is highly preferred.
Previous experience with robots, controllers and peripheral equipment on RJ3iB, R30iA, and R30iB control platforms is highly preferred.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of this position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary. Background check and drug screen may be required for this position.

If you are interested in other positions with Talascend, please visit our website at www.talascend.com.

Talascend is proud to be an Equal Opportunity Employer M/F/Disability/Veteran.

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