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AP-2000486 Représentant Service Client | CSR (7306553)

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Ceci est une opportunit temps-pleine et entirement de la MAISON.

Les CSR soutiennent les 3 bannires diffrentes par e-mail.

4 agents chaque semaine reoivent l'e-mail et grent finalement les tlphones en septembre.

Ils rpondront aux questions des clients sur leurs commandes, leurs expditions, leurs achats en ligne, etc.

Les CSR traitent 40 e-mails par jour, avec 20 appels (les appels durent 12 15 minutes)

Gnralement, par e-mail, la plupart des rponses seront faites avec un modle dans lequel elles s'intgreront avec prcision.

This is a full-time opportunity and fully REMOTE.
Great opportunity to work for a large FASHION and DESIGN company.
The CSRs are supporting the 3 different banners over e-mail 4 agents every week are assigned the email and eventually handle phones in September.

They will answer clients questions about their orders, shipping, online shopping etc. They may have to check interview, track an order or facilitate a refund.

The CSRs process 40 emails per day, with 20 calls (calls last 12-15 minutes)

Typically via email most of the responses will be done with a template that they will fit in accurately.

About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

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