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Recruiting Manager (319602)


Posted by: BHI Energy <dawn.michienzie@bhienergy.com> on May 16, 2018 at 15:17:02. Click here to reply to this post via Email.Click here for help with email link

Contract / Temp to Direct / Direct Hire: Contract
City: West Palm Beach
State: Florida
Country: United States
Zip or Postal Code: 33401

Onsite at a client location or at one of our corporate offices, and under minimal supervision, the Client Solution Program Manager (PM) is responsible for managing the contracted Scope of Services to the client. The PM must maintain quality customer service and day-to-day site operations, with a primary focus on meeting and achieving financial goals. Management of BHI Energy's service: staffing desk, payroll, compliance, business development and supervision and leadership of onsite BHI Energy staff, is the fundamental function of a PM.
The Program Manager is responsible for overall management of the Contingent Talent Solutions program for an assigned client. This includes managing the sub-vendor / supplier program and its population and its day-to-day operations (implementing and managing the requisition /submittal process and overseeing job placement, sub-vendor selection and contract negotiations, day-do-day troubleshooting and problem resolution, managing the on-going relationships and communication, performing periodic benchmarking of the sub-vendor population, etc.).
Day to day full life cycle recruiting to meet clients business needs
Develop diverse qualified pool of cnadidates to meet business nddes of BHI Energy's clients

RESPONSBILITIES:
  1. Client & Program Management
  2. Supplier Management
  3. Manage Requisition Fulfillment Process
  4. Compliance
  5. Staff Management
  6. Issue Resolution
WHAT WILL IT TAKE?
· Experience in managing a vendor on-site program, general management, or account management role in a general staffing company, including supervisory experience.
· Excellent troubleshooting and problem-solving skills are a must. Ability to effectively multi-task and function in a fast-paced, team-oriented environment.
· Demonstrate a comprehensive mastery of all day-to-day and strategic operational functions that are required to service the clients from the on-site as well as an interactive knowledge of all site systems.
· Maintain a clear line of communication with President, BHI Energy - SSG and VP Recruiting as needed to insure successful service delivery
· Monitor account status and initiate resolution. Interface as needed with all levels of client representatives/managers
· Initiate escalation and handle as appropriate both internal to BHI Energy and client issues
· Track and monitor the job functions of off-site dedicated staff that directly impact BHI Energy's levels of service delivery (consolidated billing, compliance, etc). Escalate when necessary
· Identify new decision-makers/client contacts and enlist them as BHI Energy supports
· Track service levels and initiate process improvement
· Coordinate all coverage issues for self and on-site team as needed for site coverage
· Will closely work with immediate President, BHI Energy - SSG as needed for support and guidance, client reporting and presentation requirements as described below:
- Monitor account status and initiate resolution. Interface as needed with all levels of client representatives/managers
- Participate in the preparation of Quarterly Account Plans
- Identify an opportunity for BHI Energy to conduct strategy/process development meetings with key client contact
- Identify, develop and implement quarterly business development opportunities. Work closely with BHI Energy Leadership team to identify next steps when business opportunities are seized
- Participate in the development of presentations and relevant material for clients i.e.: Annual Business Plan, Quarterly Reports, etc.
- Attend manager-training sessions/meetings locally and at remote sites or schedule leads attendance
- Support the ongoing training as needed by on-site staff
- Manage BHI Energy staff in compliance with all employment laws and BHI Energy's human resources policies/procedures. Job titles of BHI Energy on-site staff managed by PM will vary. Management of CSC functions in either a payroll or/and staffing desk function is most common. Manage the on-site staff through leading by example: show leadership, professionalism, exemplary management principles, good judgment, good attendance, punctuality, etc.
- Management of the BHI Energy on-site staff to include: daily supervision, performance management, career development through training, and backup. As an on-site team, maintain an efficient, productive, professional on-site environment
- Maintain and manage an on-site environment that is professional, best in quality and with high standards of ethics and efficiency. Respect of the client's culture, environment, facilities, policies and employees is foremost. Manage with continuous improvement initiatives. Maintain open communication with supervisor to problem solve and to improve the levels of service
- Manage and interact with BHI Energy payrolled workers at client site in accordance with current labor laws: ADA, Age, Wage and Hour, FLSA, OSHA, Workers' Compensation, EEO, FMLA, Sexual Harassment, etc.
Minimum Qualifications
Preferred Qualifications
· Working knowledge of labor and employment laws
· Process improvement experience
· Experience with client interface, aware of organizational culture differences
· Experience managing a sales/operational budget of at least 2 million dollars
· Experience with on-site operations for Fortune 500/1000 companies

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