DUTIES
The IT Technical and Business Analyst provides value-added services by streamlining business processes focusing on producing quality and timely IT products and services. These products include governance initiatives, procurement, project management, procedure maintenance, data calls/audits, contracts, budget formulation and execution, communications, continuous improvement, risk management, and the operational excellence program.
Primary responsibilities of this position include supporting projects and modifying strategic documents; learning to write business-specific documents with a technical perspective; working under supervision to meet firm deadlines and key milestones; learning CLIENT and relevant section/department systems and requirements for accomplishing tasks; demonstrating excellent verbal and written communication skills; utilizing organizational skills; and developing technical documentation for specified assignments.

Some of the major responsibilities:
• Participates in the performance and support of day-to-day activities for assigned work/teams.
• Under direction, develops mind maps or uses other tools to create schedules for work and obtains management concurrence. Provides regular status updates and ad hoc reporting as needed.
• Collects data and performs business and technical support analysis, selects appropriate tools and demonstrates creative abilities in developing outline, format, and graphics. Uses templates appropriately.
Drafts and incorporates editorial changes into final product for variety of IT products and publications including presentations, written reports, and metrics.
• Collects, organizes, and presents data and performs data analysis to meet target audience needs. Identifies and designs changes to existing reports and creates reports as needed. Summarizes report findings for management and selects appropriate presentation of data for IT reports.
• Provides program support by answering inquiries from outside groups, maintaining necessary software and generating needed reports, and providing feedback to management on ongoing efforts.
• Demonstrates awareness of total quality through development and submittal of improvement suggestions. Provides feedback on Site- and Department-level procedures. Participates in quality-related activities as assigned. Applies IT knowledge toward the improvement of software and quality of other deliverables with an eye toward reduction of process steps and cost where possible, while incorporating new ideas resulting from internal and external analysis.
• Working under supervision, monitors and achieves individual and team goals.
• Collaboratively uses good verbal and written communications and technical understanding skills to develop broad range of communications and other work products that are effective and demonstrate understanding of IT mission, strategy, and operations and how IT processes and procedures fit therein.
Resolves routine problems and communications where response is based on existing procedures; refers more complex problems to higher level peers or management. Has a working knowledge of group priorities and ensures that work progresses on schedule.
• Learning to assume responsibilities of primary administrative support for program. Collaborates with work group to meet needs expressed inside and outside work group. Takes initiative to act when opportunities for improvement are identified. Looks for ways to improve own work methods or performance.
• Takes ownership of assigned administrative tasks, providing regular reporting as required. Develops job aids and supporting documentation and demonstrates administrative tasks to others. Assists group
members in troubleshooting issues. Makes specific changes in work methods or systems to improve performance.
• Shift schedule is determined by job assignment and may include off-hours schedule.

REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE
Education:
Bachelor’s degree in an IT-related discipline with 2 years of practical experience OR
• Non-IT-related Bachelor’s degree with 4 years practical experience OR
• Associate’s degree in IT-related discipline with 4 years practical experience OR
• Non-related Associate’s degree with 6 years practical experience OR
• In lieu of degree, a high school diploma with 8 years of practical experience.
Experience: Prior experience with PeopleSoft and Supply Chain Management.

OTHER REQUIRED QUALIFICATIONS
Area Security Access: A security clearance is not required, but the candidate must be able to obtain an uncleared Personal Identity Verification (PIV) badge.

PREFERRED QUALIFICATIONS
Four years of relevant experience in acquisition support, project management, with a focus on Information Technology purchases is preferred.

Top Required Skills:
- Prior experience with PeopleSoft and Supply Chain Management.

Nice to Have:
- Four years of relevant experience in acquisition support, project management, with a focus on Information Technology purchases is preferred.
- Experience with strategic agreements