Must have at least 5 years experience

Must be Journeyman Level commercial HVAC Technician

Must have experience with High Tonnage and Boilers

Must be okay, and have experience working within hospitals, data centers and large commercial buildings/sites

No driving is required for this role so they do not get a company vehicle

EPA Certified

Ability to troubleshoot HVAC components with built up systems and package units, which may include chiller air handler pump towers, cooling towers, controls systems, boilers, air handling systems

Candidates Duties:
• Able to respond to heavy workload of service calls in a professional manner.
• Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
• Able to follow and utilize troubleshooting guides to identify problems in a short period of time
• Consistently checks system operations and safety and limit controls before leaving job locations
• Ensures customers’ questions/concerns have been addressed before leaving the work site
• Uses proper tools and instruments while troubleshooting
• Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems
• Schedules arrival and departure with customers
• Communicates tactfully to offer suggestions if system problems are caused by the customer
• Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance
• Promptly and accurately completes all required paperwork
• Keeps supervisor and manager informed of new developments, changes, or customer complaints
• Completes service reports daily; obtains customer signature on all service reports
• Signs up for memberships and technical organizations to improve knowledge and skills
• Keeps technical knowledge current regarding equipment and concepts
• Searches out and reads applicable manuals