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Field Service Technician - Responsible for commissioning, servicing, repairing and troubleshooting controls systems and mechanical/electrical equipment...

Posted by: Shick Solutions <> on January 17, 2017 at 00:04:01. Click here to reply to this post via Email.Click here for help with email link

Contract / Temp to Direct / Direct Hire: Direct Hire
City: Kansas City
State: Missouri
Country: United States
Zip or Postal Code: 64130

Job Purpose:

Responsible for commissioning, servicing, repairing and troubleshooting controls systems and mechanical/electrical equipment. Utilizing computers, software, hand tools, test equipment, wiring diagrams and manufacturer's specifications in a timely, accurate manner.

Essential Functions:

·Install, diagnose, service and repair mechanical or electrical equipment associated with Shick systems.

·Examine electrical and mechanical equipment

·Replace worn or defective parts such as switches, pumps, motors, bearings, transmissions, belts, gears, control boards, elements and defective wiring.

·Provide research for part prices/availability, manufacturer's specifications, warranty status, estimate approval or other related items for customers as required.

·Order additional or replacement parts for missing or faulty items; return faulty items for warranty evaluation.

·Calibrate meters, set timers, etc and adjust as required during service or startup as indicated in manufacturer’s manuals etc.

·Apply knowledge and ability to use hand tools and operate test equipment such as test meters, ammeters, voltmeters or ohmmeters.

·Read and understand wiring diagrams to trace electrical circuits and ensure proper operation according to manufacturer's specifications.

·Interact with customers and co-workers in a professional manner to support our vision of ‘Customers Love Us’.

·Determine and explain nature of repairs to customers in a clear manner and review service time sheets with customers for signature approval.

·Document service activities via daily work reports in a manner that effectively communicates work time, activity, and status to Supervisor, Project Manager, and/or customer.

·Maintain appropriate communication with the Project Team to ensure efficient and timely Start-up or service.

·Attend and participate in customer start-up and technical meetings as required.

·Assist with planning as required; then execute project startup against plan and on budget.

Substantial field work and travel (60-75%) will be required. Occasional international travel.

·Perform other related duties as assigned.


·Associates or technical degree in engineering or related field required. Prefer higher level education in engineering, electronics, programming, etc.

·Minimum of three to five years experience in installation, industrial maintenance, and troubleshooting of processing systems required. Prefer knowledge of pneumatic conveying systems and basic fluid handling knowledge.

·Ability to review and understanding mechanical and electrical drawing packages.

·Ability to perform trouble shooting of mechanical, controls, and instruments at fabrication shop or at customer site locations.

·Understanding of the concepts of PLC program development, Panelview (HMI development), DeviceNet, Ethernet, ControlNet and batch controls.

·General knowledge of NEC, BISSC, 3A, OSHA.

·Excellent business and communication skills when working with clients directly.

·Strong written and oral communication, customer service and professionalism.

·Must be organized, have strong time management skills and a strong work ethic.

·Computer knowledge: Microsoft Office, Excel and Word. Database experience a plus, but not required.

·Able to travel 60-75%, including international travel. Able to climb, bend, kneel. Able to regularly lift 50 lbs, up to 100 lbs.

·Valid driver’s license and insurance required.

·Valid passport or ability to get a passport required.

Expectations: Within the first year of employment the Field Service Technician must understand the Basics of Shick Controls Engineering of dry and liquid ingredient handling systems, including creating ladder logic code, graphical interface operation and ability to make edits. Testing and editing of batch and recipe management systems, PID loop tuning, and panel wiring verification. (Proficient by 24 months)


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