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[Human Performance Manager] Human Performance Specialist

Posted by: Planet Forward <> on December 16, 2018 at 00:04:01. Click here to reply to this post via Email.Click here for help with email link

Contract / Temp to Direct / Direct Hire: Contract

Planet Forward has an opening for a Human Performance Specialist to support one of our utility clients for a full time permanent position located in Westminster, CO. Traveling through the mid west will required for this position. The company offers full benefits, air travel, and company car.

Responsible for providing the Transmission organization with leadership and ownership of the Human Performance program including responsibility for the development, implementation and sustainability of the program with the goal of improving employee competency and productivity as well as organizational effectiveness. Responsible for providing direction and support to all of Transmission and serves as subject matter expert (SME) in Human Performance matters relating to Transmission.

∑ Develop overall strategy and implementation plan for the Transmission Human Performance program in conjunction with the Senior Manager, Support Services and the Human Performance Steering Committee (HPSC). Monitor and assess the program to determine effectiveness and recommend and/or initiate adjustments as needed.

∑ Provide support and guidance to Transmission functional areas in the implementation and interpretation of the Human Performance plan.

∑ Serve on the designated Human Performance Steering Committee (HPSC). Work with steering committee members to provide timely goal and milestone deliverables.

∑ Communicate strategic direction for the development, implementation, administration and growth of Human Performance. Serve as the catalyst to create a culture of performance improvement within the Transmission organization.

∑ Collaborate with other departments to ensure integration with overall training plans, safety programs and process improvement efforts. Identify training needs, recommend development opportunities, and the implementation of Human Performance fundamentals.

∑ Collaborate with other departments on root cause investigations and in the determination of appropriate corrective actions.

∑ Analyze Human Performance data and work with leadership to develop and implement actions that support the health and sustainability of the program.

∑ Participate in peer group benchmarking and any other applicable educational opportunities that support industry trends. Engage in events for continuous improvement through processes, systems, tools and techniques.

∑ Develop, maintain and publish Human Performance metrics and develop plans to improve metric where warranted.

∑ Adhere to and demonstrate compliance with appropriate electric utility industry regulatory requirements. Attain knowledge and remain knowledgeable of development in regulations, laws, standards and best practices applicable to the functional area including, but not limited to, Standards of Conduct, Environmental, Employment Law, NERC Reliability Standards and Safety. Must be familiar with, and comply with, all aspects of Corporate Policy C-54, Compliance.

∑ Demonstrate behavior consistent with the company's culture embodied in the Cooperative principles and spirit and core values of technical competency, respect and dignity, accountability, integrity, trustworthiness, and servant leadership to empower or otherwise enable others to optimally perform their job responsibilities. Demonstrate and promote ethics and behaviors consistent with the company's culture, Board policies, and business practices.

∑ Because the company is an electric utility with continuous service obligations to its customers, regular, reliable, and predictable performance of the essential functions and responsibilities is an essential function of the job.

∑ Because the company has an obligation to provide continuous, reliable electric service to its customers, the ability to work overtime at any time of the day or week is considered an essential function of the job.


∑ Perform other related duties as assigned


∑ Planning: Ability to think ahead and plan upcoming initiatives including prioritizing workload, developing schedules and meeting deadlines.

∑ Leadership: Demonstrated ability to effectively communicate and lead the Transmission organization functional areas in applicable Human Performance programs and procedures.

∑ Time management: The ability to prioritize and schedule projects and meet deadlines.

∑ Excellent interpersonal and communication skills with all levels of management and field personnel are required to be successful in this position.

∑ Problem analysis and problem resolution at both strategic and functional levels.

∑ Must be able to work in a team environment and be a strong team player.

∑ Demonstrate behavior consistent with company values.

Education and Training:

∑ Bachelorís degree in Human Performance Technology, Engineering, Business Administration, Organizational Development or a technical discipline or other related discipline from an accredited university or equivalent combination of education and experience.

Knowledge, Skills, and Ability:
∑ Knowledge of human performance including implementation, training and sustainability.

∑ Ability to participate and support the Transmission organization with continual improvement through the engagement of human performance.

∑ Knowledge of training development techniques including instructional methods and training aids.

∑ Strong problem-solving skills including the ability to identify, analyze, and resolve problems, driving solutions through to completion.

∑ Effective communication and interpersonal skills.

∑ Ability to work with diverse groups and build good working relationships.

∑ Ability to work with little direction.

∑ Strong ability to think strategically.

∑ Behavior training and assessment experience.

∑ Demonstrated experience leading complex cause analysis investigations.


∑ Eight (8) years of human performance experience including developing, implementing, and sustaining a human performance program involving the improvement of employee competency and productivity, as well as organizational effectiveness.

∑ Behavior training and assessment experience.

∑ Demonstrated experience leading complex cause analysis investigations.


∑ Willingness to travel frequently throughout the company's service territory including Colorado, Nebraska, Wyoming and New Mexico. Estimated 70% travel.

∑ Willingness to travel and attend conferences, seminars and other training opportunities to stay continually aware and knowledgeable of industry changes in human performance.

∑ Must possess a valid driverís license.

∑ Must be able to perform all essential responsibilities.


∑ Root Cause Analysis Certified (strongly desired).

∑ General knowledge of Transmission systems and operations including engineering principles and practices.

∑ Electric utility experience specific to transmission human performance.

PHYSICAL AND MENTAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this position, the incumbent is primarily required to sit, stand, walk, stoop, bend and frequently utilize a keyboard/computer. Specific vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus.

Mental demands: While performing the duties of this position, the incumbent will be required to problem solve, read, write and analyze data, work under schedules and deadline pressure, present information to others, work independently and use discretion and judgment for confidential or sensitive projects/issues.

Work Environment: While performing the duties of this position, the employee is exposed to an office environment indoors, and will occasionally travel outdoors to multiple locations dependent on work.


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